Support

7-PDF, Germany provides you with noncommittal but free eMail support. Please use the following e-mail form for support inquiries. However, we can not guarantee a fast processing with the high number of daily inquiries.

Before you send us a support request, please check the following points:

• Make sure that you use the latest version of the respective program.
• Check the FAQ-Section and program documentation to see if they already have more information about their problem and solutions.
• If possible, give a detailed description of your problem, indicating the operating system used, program version and fault point.

👉 Notice: We offer license purchases exclusively online via our distributor PayPro Global Inc.. Accepted payment methods are credit card, Apple Pay and Google Pay (on compatible smartphones/tablets), PayPal, and bank transfer.

- Select * - 7-PDF2Word 7-PDF Split & Merge 7-PDF Printer 7-PDF Mailer PlugIn 7-PDF Attach Extract and Remove 7-PDF Invoice Extractor ZUGFeRD-Portal (zugferd-rechnungen.de) 7-PDF E-Invoice Validator

- Select * - MacOS Linux \ Unix Mobile / Tablet Windows 10 x32 Windows 10 x64 Windows 11 x64 Windows Server 2016 Windows Server 2019 Windows Server 2022 Windows Server 2025

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By submitting this form you agree that your data will be used and stored to process your request. You can find further information and cancellation notices in our data protection declaration.

100% Virus Clean

All downloads on our company website are continuously checked by us personally for viruses/malware, etc. To do this, we also use the independent and renowned AV portals virustotal.com or alternatively virusscan.jotti.org to have our software downloads checked by more than 90 different AV programs. If you nevertheless receive a so-called "false positive" message and are unsure, please contact us using this form. We will check your request and give you a quick response.