FAQ


In the FAQ section of our PDF to Word Converter PDF program you will find a question and answer catalog that we will constantly expand with the time and if necessary to new topics.

To unfold, please click on the following panels:

Invalid floating-point operation

This error occurs very rarely, but, in this case, please alter the conversion mode of the PDF to Word converter from the standard setting ‘automatic conversion mode (default)’ to a user-defined mode!

It would be best to use the user-defined conversion with tabs here. After altering the conversion mode, please try to convert the PDF to Word again.

If necessary, you should alter further settings options on the ‘advanced settings’ tab if the problem occurs again. You can try to further specify the extraction options to exclude the incompatible content of the PDF document from the conversion during the PDF to Word transfer.

This error occurs when PDF2Word Converter automatically tries to open Word, OpenOffice or LibreOffice following successful conversion, despite the respective program already being open.

The opened text processing software may even block the creation of the converted Word file. If this error occurs, you should ensure that Word etc. has not been launched. Then try again. This should rectify the problem.

In this case, switch the conversion mode to “Reformat document (reflow)” and try again.

When the layout has not been transferred cleanly to Word, the error is generally not due to 7-PDF2Word. The problem usually lies with the PDF file itself, i.e. it contains errors, is defective etc.

To solve this problem, we have added an automatic repair and optimisation routine to our PDF printer software, 7-PDF Printer, which automatically repairs PDF documents when printing again to PDF (via Acrobat Reader or other PDF viewers).

The newly created file can then usually be converted with 7-PDF2Word without losing the layout.

Presumably, her original PDF file contained only image information. So pictures that were saved in a PDF. A good example of this would be a PDF generated by a fax machine or scanner. These devices only "capture" the contents of a printed paper and save it as a PDF file, but without actually saving the content in platform-independent, vectorized digital information in the form of a "real" PDF file. And exactly this content you get in Word. So an image that was in the PDF document. Since Word is not a graphics application, you can not edit this image data.

You may NOT be able to produce editable Word documents if one of the following conditions applies:

  • The PDF was created by a scanner
  • The PDF is a form

* A scan to PDF simply embedds an image into the PDF. We would say, it's a PDF bluff package - however, you do not what the content from the PDF, rather from the image! So the method is not PDF2Word, rather OCR2Word.


If you have further questions about the program, please contact our free eMail support. Otherwise, we wish you much pleasure with our PDF to Word Converter!


In the FAQ section of our PDF printer you will find a list of questions and answers that we will be expanding over time and to include new topics as needed. If you cannot find what you are looking for here, visit the extensive online documentation of our 7-PDF printer! We are sure that every topic is described in detail there. And if not, contact our free online support or chat with us directly here on this page.

To unfold, please click on the following panels:

Yes, if the printer is installed normally by an administrator then all users can use the printer.

If you define links in your document inside a program such as Microsoft Word then only the text is printed to the PDF file. The Adobe PDF Reader will recognize a text that shows a valid hyperlink and underline that text. This means that you have to type the entire web address or email address for the text to be recognized as a link in the resulting document.

All editions of Microsoft Windows 7, 8, 8.x, 10, 11 as well as Microsoft Windows Server 2012 to 2022.

Yes. It works on both 32 and 64 bit operating systems. The setup program looks at your system and decides to install either the 64 or 32 bit driver.

There is an MSI file available at the download page.

This error can occur under Windows Vista if you have a corrupt driver cache file. Try deleting C:\Windows\inf\INFCACHE.1 and run the setup program again.

Just run the installation program and install the new one on top of the old one.

The license is a license.xml file that you simply copy to the program folder. This is the folder where gui.exe is located. Detailed installation instructions can be found in the documentation for the PDF printer.

This is "by design" from Microsoft and started with Windows 7. There is a workaround for this design from Microsoft: http://support.microsoft.com/kb/2015694

Yes. There are a lot of different parameters supported by the setup program that will control an unattended installation.

There is no need for a trial license. The version you can download has all the functionality already. Nothing is blocked because you don't have a license. You can just download the product and test everything before you decide to buy.

We have an Excel sheet with all the texts in the program. You can request this file and help us translate the program into your language.

You will find support for PDF 1.1, 1.2, 1.3, 1.4, 1.5, 1.6, and 1.7.

The printer supports the following formats: Letter, Ledger, Legal, A3, A4, A5, 11x17, Note, A2, A6, LetterSmall, A0, A1, A4Small, A7, A8, A9, A10, ISO B0, ISO B1, ISO B2, ISO B3, ISO B4, ISO B5, ISO B6, JIS B0, JIS B1, JIS B2, JIS B3, JIS B4, JIS B5, JIS , 6, C0, C1, C2, C3, C4, C5, C6, ARCHE, ARCHD, ARCHC, ARCHB, ARCHA, ARCHE1, ARCHE1 Half, FLSA, FLSE, HalfLetter, PA4.

You can define your own paper size if none of the listed formats fits your need.

Yes. You can set the file name in the options dialog. The options dialog is located in the start menu of your computer.

Open the options dialog from the start menu and change the File Name option to something like <personal> \ <smarttitle> .pdf. Das <personal> macro refers to the My Documents folder. You may want to remove the check mark in the Remember last folder option.

The fast answer is no. The problem is that all the PDF writer sees is a print job generated by the printing application. A print job does not contain any information that will link it to the original document.

Watermarks are placed under the print that you make. Some programs such as Internet Explorer prints a white background instead of leaving the background transparent. The white background blocks the view of the watermark. Other programs such as Microsoft Word leave the background transparent and you can see the watermark.

The PDF printer offers the extracttext setting for this, which extracts the print data and then makes it readable via the VBScript event handler and macro programming. If you don't have programming skills, you can also use our standard solution, the 7-PDF Mailer PlugIn. This PlugIn enhances the functionality of the PDF printer by enabling comprehensive control codes processing and automatic detection. For more information and the download option, please visit this page!

If you have further questions about the program, please contact our free eMail support. Otherwise we wish you a lot of fun with our PDF Printer!


Below are some general FAQs about the ordering, handling and cross-product use of our products.

All our PDF programs have been developed for Windows 11, 10, 8.1, 8, 7, Vista, XP and for Windows Server 2022, 2019, 2016, 2012, 2008, 2003.

Definitely not! All our paid programs are not subject to subscription compulsion. With us you receive only Lifetime licenses. Our low-priced license fees will only be charged once for all our paid programs! This sets us apart from many other PDF providers.

Yes, all our programs run directly in the functionalities of the freeware variants, which usually contains all the functions you want to test. All programs can therefore be extensively tested before upgrading to a PRO variant. You basically never buy the cat in a poke.

Yes, but only for our commercial PDF programs. For our PDF Printer 7-PDF Printer this option is optional for customers, for example from the company licensing. For group licenses of our other commercial PDF products, we optionally offer maintenance contracts upon customer request. All other users can contact our non-binding english-speaking support in case of problems, this is generally available free of charge.

No, all our programs are provided purely electronically. We do not ship software boxes and paper manuals. Alone for cost reasons. We prefer to pass these savings on to them - through cheap and fair license prices.

Companies, authorities and associations can order directly from us. We offer all other licensees an online license purchase through our distributor share-it Digital Rivers. The payment method available is PayPal as well as credit card and bank transfer. The accounting is done after the purchase here by shareIt and not by us.

No. All our programs are installed locally on your system and do not require internet connection. Not even for the licensing process and certainly not for the daily work with their files! What is stored on your systems stays on your systems.

You can always download our programs in their latest version from our website. The installed programs can then be automatically converted to the licensed full or pro version by entering a license key. However, you will receive this via e-mail after purchase, and thus electronically, an exact guide. A new installation is no longer necessary. Your invoice will also be sent to you by e-mail as PDF.

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